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Job Description Examples

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EXAMPLE #1

Subject:

Community Health Worker – FULL TIME

General Job Statement:
Responsible for outreach to adults and families residing in North Minneapolis to
increase awareness and the need for health prevention, medical and dental check-
ups, social and economic issues impacting their families.  Outreach activities will be
conducted in neighborhoods, door-door, agencies, churches, park and recreation
facilities and schools.  Presentation can be one-one or group level interventions. 
Identify adults and families in need of health and social services and connect them
with NPHWC clinic or human services staff.  Perform assignments related to the
service goals and objectives of the program as contracted.

Key Duties & Responsibilities:

• Plan, prepare and implement projects and procedures for effective community outreach and enrichment.
• Responsible for documentation of program data and statistics.
• Prepare reports and documents as needed or requested.
• Assist in facilitating workshops, events and other functions pertaining to adult and family outreach program.
• Coordinate adult and family participation in health and social services programs at NPHWC based on individual or family needs assessments and interviews.
• Promote services and programs at NPHWC.
• Conduct outreach in the community.
• Act as a patient advocate.
• Provide social support.
• Assist in setting follow-up appointments
• Provide transportation and assist in transportation needs.
• Conduct patient/health education.
• Help patients develop disease management plans/goals.
• Follow-up with patients regarding care plans/action plans.
• Coordinate patients care with other clinic personnel.
• Conduct risk assessments.
• Other duties as reasonably assigned.

EXAMPLE #2

JOB ANNOUNCEMENT

Community Health Worker

POSTING DATE:      

CLOSING DATE:  

LOCATION:  County Human Services Department

IMMEDIATE SUPERVISOR:  Community Health Supervisor

SALARY RANGE:  $14.57 to 19.03 (B23)

HOURS OF WORK:  Monday through Friday from 8:00 a.m. to 5:00 p.m.  40 hours per week. Occasional evening and weekend hours may be required.

MINIMUM QUALIFICATIONS:

• Minnesota CHW certificate from a qualified school
• Bilingual in English and Spanish, Vietnamese, Cambodian, or African language spoken in this community
• Experience working with spreadsheet or database applications.
• Must complete an addendum and return by (INSERT DATE 5 DAYS AFTER THE CLOSING)

PREFERRED QUALIFICATIONS:

• Community Health Worker Certification from a qualified school
• Experience providing health education
• Experience coordinating services community resources
• Experience working with MS Access
• Experience working with MS Excel

CONDITIONS OF EMPLOYMENT:

• Must comply with organizational and departmental policies and regulations.
• Must possess a valid Minnesota driver’s license.
• Must successfully pass a background check.
• Must possess demonstrated ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances.

DEFINITION: 
Under direct supervision of the Community Health Supervisor, this position will conduct outreach activities to link individuals with PCP and increase understanding of preventative and maintenance health care and dental services.  May involve helping individuals arrange for services and navigate through complex county, clinic, and managed care organizations. 

JOB DESCRIPTION

 

DEFINITION:

Under direct supervision of the Community Health Supervisor, this position will conduct outreach activities to link individuals with PCP and increase understanding of preventative and maintenance health care and dental services.  May involve helping individuals arrange for services and navigate through complex county, clinic, and managed care organizations. 

ESSENTIAL FUNCTIONS:

• Provides Program Service Coordination.  Documents all necessary information supporting eligibility for services provided.  Schedules program-related meetings, presentations, and outreach activities.  Maintains contact with affected Human Service internal divisions, external agencies, community groups, support groups, and other related professionals.  Supervises program-related activities of support staff and students.

• Performs Intakes and Referrals.  Performs client intakes for new clients.  Screens new health clients seeking information regarding their health needs.  Explains available services and eligibility factors to clients.  Determines client eligibility through an analysis of the information collected within agency and work unit eligibility criteria.  Opens and services case for clients/families meeting eligibility criteria.  Offers information regarding other service options to clients/families not meeting agency and work unit criteria.

• Performs Record Keeping and Reporting.  Performs necessary record keeping and reporting.  Develops and maintains case files, completes required agency forms, and submits reports to other providers and state departments.  Ensures all relevant documents are maintained in files and current including letters, medical reports, test results, case plans, and case narratives.

• Responds to Emergencies.  As directed by supervisor, participates in disaster support, communicable diseases, outbreaks, and investigations in whatever role designated.  Works with communities to provide support in areas of need.  Assists with planning, consulting, investigating, and providing technical assistance.

• Performs Public Health Functions.  Uses public health theories and processes to practice.  Assesses health service needs of individuals and groups.  Formulates plan/intervention based on data collection and assessment.  Participates in preventative health care and health promotions.

• Provides Preventive Health Care and Case Management Services.  Provides education to families and the community regarding prevention of health risks.  Responds to reports from the state by contacting families.  Accompanies state inspector on home assessments and provides proper health information.  Follows up with families who have an individual with a health problem.  Assists families in implementing measures to decrease risk of further problems.

• Interacts Positively with Internal and External Customers.  Communicates and interacts effectively and respectfully with employees, supervisors, individuals from other organizations, and customers.

• Extract and combine data and information from multiple sources.  Independently extract data from Public Health programs and other data sources in order to identify potential clients and families.  Combine data sets from different systems to identify subgroups, individuals, or populations that meet specific criteria.  Analyze data for trends, information, or insight into the health care practices of individuals or populations.  Utilize data to guide outreach activities.  Update client data as new information becomes available. 

• Conduct data analysis and interpretation.  Uses data from a variety of sources for analysis of efficacy of services provided, community needs assessment.  Manipulates data to develop and generate ad hoc reports to address specific health promotion, outreach, or outcome reporting needs.  Incorporates utilization data from UCare into program objectives.  Utilizes MS Office products to manipulate data for statistical analysis using appropriate statistical methods.  Interprets data and monitors data integrity as part of data analysis.

• Facilitate exchange of data.  Downloads data from PH systems and formats according to predetermined standards for exchange with UCare, providers, or state.  Able to share data or information with state, health care providers, or UCare appropriately according to HIPPA standards.  Ensures the privacy and security of patient data.  Maintains data integrity.  Provides feedback and recommendations for practices to improve data collection at the user level.

• Performs the Physical Demands of the Position.

• Attends Work During Regularly Scheduled Hours.

ADDITIONAL FUNCTIONS:

• Participates in Professional Staff Development.  Participates in training and education opportunities to maintain and improve proficiency.  Attends and participates in professional organizations.  Incorporates new learning into daily work.  Reads appropriate journals and articles.  Associates with agents and departments from other counties and states to learn about and maintain professionalism.  Stays current on local concerns/issues through service on local boards and committees.  Shares knowledge and skills with other agency staff.

• Performs Other Related Functions as Apparent or Assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 

• Ability to listen, comprehend, and effectively communicate information both written and orally to all individuals.
• Ability to apply professional public health principles, techniques, and basic sciences in homes and the community.
• Ability to carry out written and oral instructions.
• Ability to exercise judgment in the application of professional services.
• Ability to maintain an objective attitude.
• Knowledge of professional and public health principles, techniques, basic sciences, and of community health and welfare resources.
• Knowledge of principles of public health including knowledge of related cultural, social, and economic forces in family and group relationships.
• Knowledge of behavioral, psychosocial, medical, and health services programs.
• Knowledge of available resources and organizations.
• Knowledge of and skill in obtaining a health history and performing screenings sufficient enough to determine if there is any deviation from normal, based on training and where applicable.
• Ability to record accurately services rendered and to interpret and explain records, reports, and medical instructions.

PHYSICAL DEMANDS/WORK ENVIRONMENT: 

• Requires incumbent to work: inside, outside, in confined areas, on uneven ground, alone, with others, around others and have contact with the public.
• Incumbent may be exposed to: dust, dirt, fumes, noise, infectious diseases, tobacco smoke, heat, cold, wetness, humidity and marked changes in temperature.
• Activities that occur frequently are: sitting, using fingers, handling, talking, and hearing.
• Activities that occur occasionally are: standing, walking, climbing staircases, using fine manipulation, using sense of touch, using near vision, far vision, depth perception, accommodation, color vision, and peripheral vision.
• Activities that occur infrequently are: bending, squatting, crouching, kneeling, pushing, pulling, twisting, reaching straight, above, and below shoulder level with both shoulders individually or at the same time, using both feet, smelling, carrying and lifting up to 24 pounds.

EQUIPMENT UTILIZED: 

Uses general office equipment including but not limited to: telephone, computer, printer, copier, dictator system, and fax machine.  This position does require the operation of an automobile.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

 

EXAMPLE #3

Community Health Worker

Date:                     September 2008

Organization:        Community CLinic

Reports to:            Stroke Project Coordinator
Status:                  

SUMMARY
The Community Health Worker(s) are part of FCHS’ Stroke Prevention Project, funded by a grant of the Minnesota Department of Health, Eliminating Health Disparities Initiative—currently through 2009.  This Project seeks to increase understanding of cardiovascular disease and diabetes in the African American and African born adult communities on the Northside of Minneapolis and surrounding Northwest suburbs.  Under the direction and supervision of the Stroke Prevention Coordinator (RN), Community Health Workers (CHWs) provide a critical link to adults who are not connected to a health provider, who may not be aware that they have high blood pressure or other risk factors for stroke and diabetes, and/or who are not getting treatment for a diagnosed and/or under diagnosed condition. CHWs provide initial awareness and education with their peers, neighbors, family, and friends; assist in community-based classes/education and conduct prevention awareness screenings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complete the initial peer education training and ongoing training sessions and demonstrate competency.
• Identify and help secure potential community locations for group screening and education events.
• Identify and help forge relationships with local businesses to participate in stroke awareness activities/outreach.
• Perform outreach and education activities at local barbershops
• Assist in planning and implementation of community-based classes/education sessions, presentations, health fairs, etc.
• Assist in community-based stroke risk screenings.
• Facilitate access to primary health care, health insurance, and related community resources for community participants.
• Provide feedback on the education and screening processes and materials.
• Complete data collection forms and submit all required data on time, according to agency requirements.
• Attend and participate actively in stroke prevention team meetings or other agency meetings, as required.
• Perform other related duties as assigned.
•  

REQUIRED SKILLS, ABILITIES AND EXPERIENCE:

• Graduation from an accredited Community Health Worker program.
• Experience as a CHW in a community health setting,
• Demonstrated cultural competency with African American/African communities.
• Residence in the geographic communities to be served (Northside of Minneapolis or Northwest suburbs) is preferred.
• Mature, older adult is a bona fide requirement.
• Motivated to improve the health of the community. 
• Flexible schedule, primarily days
• Able to work as part of a team.
• Ability to work with a high degree of independence, including good judgment and problem-solving skills.
• Demonstrated ability to conduct educational presentations to individuals and groups.
• Group facilitation skills a plus.
• Good organizational skills.
• Demonstrated written and verbal communication skills in English.
• Ability to communicate with people from a variety of socioeconomic and cultural backgrounds.
• Must have drivers license, access to a car and insurance.
• Must meet physical requirements:  While performing the duties of this job, the employee is frequently required to sit, stand and talk or hear.  The employee is required to use hands to finger, handle or feel objects, tools or controls and to reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required include close and distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• A commitment to the mission of FCHS.

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